- Updated CRM forms design.
- Fixed network drive speed issues.
Updated checklist in tasks.
Working Time Management
- Now daily report can be assigned to a user individually.
- Minor improvements.
Intranet Mobile Application
- Service update.
- Minor issues fixed.
- Cumulative update:
- Fixed issue not duplicating selected message within selected dialog.
- Fixed REST issue found in the method imopenlines.bot.session.transfer.
- Fixed issue deleting chat bot when dialog was accepted by an agent.
- Fixed issue showing actual profile image of an agent when dialog history is sent via email, despite Open Channel privacy settings.
- Fixed issue showing incorrect link to a lead in Open Channel chat.
- Fixed issue not saving source for create lead.
- Optimized KPI calculation speed.
- Other minor fixes and improvements.
External Messenger Connectors
- Added new connector to WeChat.
- Added new connector to WhatsApp via Twilio.
- Fixed issue showing how Open Channel was modified.
- Fixed issue processing custom Open Channel settings.
- Fixed chat routing issue.
- Emoji support improved.
- Fixed issue saving queued operator data.
- Other minor improvements.
- Added icons for WhatsApp and WeChat.